Terms & Conditions

The terms and conditions governing your use of our platform, tours, and booking services.

Last Updated: 1 يناير 2026

1 Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these Terms & Conditions and all applicable laws and regulations. If you do not agree with any part of these terms, you must not use our platform.

2 Bookings & Payments

All tour, guide, and property bookings made through our platform are subject to availability and confirmation. Prices are displayed in the selected currency and include applicable taxes unless stated otherwise. Full payment is required at the time of booking unless a partial-payment option is expressly offered.

3 Cancellations & Refunds

Cancellation and refund eligibility depends on the individual policy of each tour, guide, or property listed. Please review the specific cancellation policy shown on the booking page before confirming your reservation. Refunds, where applicable, are processed to the original payment method within 5–10 business days.

4 User Responsibilities

You agree to provide accurate and complete information when creating an account or making a booking. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

5 Guides & Third-Party Providers

Tours and experiences are operated by independent local guides and third-party providers. While we verify our partners, we act as an intermediary and are not liable for the acts, errors, or omissions of any third-party provider.

6 Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform or participation in any booked experience.

7 Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the platform after changes are posted constitutes your acceptance of the revised terms.

8 Contact Us

If you have any questions about these Terms & Conditions, please contact us through the details provided on our Contact page.

Still have questions?

Our team is happy to clarify anything about these terms.

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